Terms of Service
Terms of Service
Effective Date: 22st December 2025
Company: Thoratech Innovations Private Limited (“Thoratech”, “we”, “our”, or “us”)
Website: www.thoratech.global
These Terms of Service govern your use of Thoratech websites, products and services, including its sub-brands such as ProgressKODE and ProgressBPM.
By accessing our website or engaging our services, you agree to these Terms.
1. Use of Website & Services
You agree to:
Use our website and services only for lawful purposes.
Not misuse or attempt to hack, damage, or reverse-engineer any aspect of the website or backend.
Ensure all information provided to us is accurate and up to date.
2. Services & Engagement
Thoratech provides custom software development, BPO services and digital transformation consulting. Specific service deliverables, timelines and pricing are governed by individual contracts or Statements of Work (SOW).
We reserve the right to refuse service or terminate engagement in cases of breach of agreement, abuse, or unlawful behavior.
3. Intellectual Property
All content, logos, trademarks, designs and software code on this site and our deliverables are the property of Thoratech unless otherwise stated.
Clients retain ownership of their own business data, trademarks and proprietary information.
Custom-built solutions will follow terms as per the project agreement (IP transfer, licensing or usage rights).
4. Confidentiality
Thoratech maintains strict confidentiality for all client data and projects. Employees and partners are bound by NDAs and data privacy policies. We do not disclose client information to third parties unless legally required.
5. Data Protection & Security
We comply with applicable data protection regulations including India’s IT Act and GDPR (where applicable).
We implement security measures such as:
SSL encryption
Role-based access controls
100% call recordings for compliance (in BPM services)
For details, refer to our Privacy Policy
6. Third-Party Tools
We may use third-party tools or platforms for hosting, analytics, CRM or other functionalities. We are not responsible for the privacy practices or availability of such third-party providers but use only reputable, secure vendors.
7. Limitation of Liability
To the maximum extent permitted by law:
Thoratech shall not be liable for indirect, incidental or consequential damages.
Our liability for any claim arising from service use shall be limited to the amount paid by the client for that service in the last 3 months.
8. International Transfers
Your data may be processed outside your home country, including on servers located in India or abroad. We ensure appropriate safeguards (like standard contractual clauses) for international data transfers.
8. Termination
Either party may terminate a service agreement by providing written notice as per agreed terms. Outstanding fees or dues will be settled as part of termination.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of India and disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.
10. Changes to Terms
We reserve the right to update these Terms at any time. Updated versions will be posted on our website with the revision date.
11. Contact
For any queries, please contact:
Thoratech Innovations Private Limited
Email: hello@thoratech.global
Website: https://www.thoratech.global